AI support deskPunjab, IST

An AI support desk, scored before you pay the balance.

I build fixed-price support desks for your website and WhatsApp that answer only from your own pages. The balance is due once a test on your customers' questions has passed.

help.your-company.example
Replayed from a real test run
  • 150question test, re-run on every content change
  • 41 / 41unrelated questions declined in the latest demo run
  • 14working days from kickoff to live
  • 0platform fees. The code is yours.

    A Scale sprint, day by day. Half is paid at kickoff; the balance is due once the day 9 test is passed.

    DeliverablesWhat you receive

    What you receive.

    Five deliverables ship with every build. The views below come from test runs against public help pages, with company names masked.

    Try itAnswer desk

    The answer desk, on real questions.

    Choose a question from a test run to see its recorded answer and the page it came from, or type your own. If the pages do not cover it, the desk passes it to a person.

    Choose a corpus
    Real questions from the run

    Support deskno AI model runs on this page
    FitWho it is for

    Who this is for.

    A support desk works when the answers already exist. Here is how to tell if yours do.

    A good fit

    • Your answers already exist on public pages, in an FAQ or in documents.
    • Customers ask the same questions again and again, by chat or on WhatsApp.
    • You want a fixed price and a scored test before the balance is due.

    Not a fit yet

    • Nothing is written down to answer from. The words come first, then the desk.
    • You want a bot that answers beyond your content. This one hands the question to your team instead of guessing.
    • You need an around-the-clock incident hotline. Care plans are monthly tuning, not a bug-fixing line.
    StandardIn every build

    Included in every build.

    i.

    Scored before handover

    A question set drawn from your customers, marked answer by answer. Pass marks are agreed in advance and you receive the full report.

    ii.

    Answers from your content

    If your content does not cover a question, the desk passes it to your team.

    iii.

    You own it

    Code in your repository, a runbook and a team walkthrough. No platform fee.

    iv.

    Privacy

    Personal details are masked before anything reaches an AI model. Data handling terms under the DPDP Act, in writing.

    ProcessA Scale sprint

    Fourteen working days, in order.

    A Launch sprint runs the same way in 10. Half is paid at kickoff; the balance is due once the day 9 test is passed.

    01of 14
    working days
    TemplatesStarting points

    Six templates to start from.

    These previews are quick, in-page mini-apps with sample data. The real versions run on a server, database and language model. Start a project from any template and I replace the sample data with yours, or ask for a free demo on your own site.

    Your siteRequest a demo

    Try it on your site.

    Paste the address of your help centre or website. I read those pages, build a demo from them and send you the scored answers. Nothing is sent from here until you press send in WhatsApp or your mail app.

    Add your details, optional

    Ready to scope yours?

    Prices and the project cart are on the pricing page. Test-run scores are on the work page.